The explosion of teleworking requires companies to strengthen their cybersecurity

The explosion of teleworking requires companies to strengthen their cybersecurity

Companies of all sizes are exposed to cybersecurity risks, especially with the digitalisation of working methods.

Telework, a source of attractiveness for companies

If teleworking facilitates the daily life of employees, it has also become a real advantage, highlighted in the recruitment process. According to this survey, 75% of the employees interviewed consider work hybridisation as a real competitive advantage for the company. Many of them would even be ready to leave their company if it did not offer telework.

In 2021, according to a Dares survey, more than 4,000 telework agreements were signed, ten times more than in 2017. This working method is no longer reserved for large organisations. Indeed, in the same survey, we learn that two thirds of the agreements signed were in companies with less than 300 employees, and 21% in companies with less than 50 employees.

The generalisation of telework will therefore continue and companies will have to be even more vigilant about protecting their data.

Cyber threats amplified by remote working

Between 2016 and 2020, the Ministry of the Interior in France observed an increase of more than 31% in ransomware attacks: cyberattacks that hold companies’ information systems hostage in exchange for money. The ANSSI indicates that the number of proven intrusions into information systems has increased by 37% in 2021. A growing threat to the cybersecurity of companies.

But other cybersecurity risks are amplified by teleworking, such as working with one’s personal computer. 20% of teleworkers are concerned (according to a Canon study). However, this practice is widely discouraged since, unlike the professional device, the employee’s device has not undergone the necessary security checks. In the event of an intrusion, the company’s entire information system could be compromised.

Protecting personal data

In addition to raising staff awareness and securing teleworking equipment, it is also important to ensure that the data itself is protected. Videocollaboration tools are the first vectors of sensitive and personal data: names and surnames of employees, meeting titles, confidential files, etc. Cybercriminals make them a prime target when it comes to accessing information about the company and its activity.

The policy on the management and processing of personal data from these tools is therefore an essential element to be taken into account in the cybersecurity strategy.

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4 preconceived ideas about teleworking

4 preconceived ideas about teleworking

Telework is a much talked about issue, whether it is claimed or decried. According to the Malakoff Humanis Telework and Hybrid Organisations 2022 Barometer, at the end of 2021, 38% of employees were teleworking (8 points more than in 2019) and 68% of them chose to do so. Those who refuse to do so sometimes have persistent preconceptions about remote collaboration.

 

4 preconceived ideas about teleworking:

“Teleworking employees are less productive”

Working from home does not necessarily mean lower productivity. When all the right conditions for teleworking are met, the overall productivity of teleworking employees could even increase.

This is one of the observations of the latest report of the Conseil national de la productivté (CNP) published in May 2022. In particular, it tells us that “companies that made greater use of telework in 2019 were on average more productive and more resilient overall to the crisis” (study Bergeaud A., Cette.G. and Drapala S. 2021).  On the other hand, increasing the number of teleworkers by one point would increase the productivity of a company by 0.6%. In the long run, if telework is extended from 5% to 25% of total employment, the company could improve its productivity by 9%.

The suppression of commuting time is most likely the main factor in teleworker productivity. Indeed, it allows to reduce fatigue and thus to invest this time saving in other activities. The result is a better work-life balance that improves the well-being of employees in the long term.

“To generalise this way of working is to weaken collaboration”

According to the same NOC report, telework has made companies more resilient to the crisis, especially through their investment in digital technology.

This is one of the primary conditions for successful telework: the IT environment. Companies have equipped themselves with collaboration software and videoconferencing tools.

In the Odoxa survey published in 2021, on a sample of more than 2000 French people, we learn that 91% of employees say they have used at least one videoconferencing tool while teleworking. To optimise collaboration, these solutions must be efficient and perfectly mastered by the employees. Their level of security of exchanges as well as their hosting policy must also be taken into account to avoid all risks of espionage and data theft.

“Telework isolates employees”

This is the most persistent misconception. When we think of teleworking, we inevitably think of an employee alone behind a screen all day. However, if the company equips its employees with efficient video collaboration tools, professional and informal exchanges between teams can be as fluid as in person.

Tixeo’s videocollaboration solution includes a unique feature that allows teleworkers to meet in a virtual open-space and chat with their colleagues in one click.

 

“Working from home hinders creativity”

More than one in two workers say they feel more creative and have a greater capacity for innovation when teleworking“, says a Malakoff Humanis study published in 2021. Remote working allows new routines to be adopted. Thanks to video collaboration tools, the teleworker can also foster creativity.

In addition, teleworking also means having the opportunity to work outside the home. This opening to new environments allows one to think differently and to innovate.